Tomeron Systems Inc Box31
3355 Morgan Creek Way
SOFTWARE SOLUTIONS FOR BUSINESS
Implementation is the process of moving from your current system to the new system. We can divide it into four phases: System Design, Installation, Setup and Training, Data input and preparation to go live, Daily operations, and fine tuning the system. The proper implementation of your new computer system is probably your most important undertaking in the months following your decision to proceed. It is foundational to building a more successful business In assisting you with the process, our major contribution is our understanding of the system and business processes in general. Your major contribution is your understanding of your business. Together, we design a system to meet your needs.
IMPLEMENTATION - SEVEN STEPS
I - INTRODUCTORY MEETING - The first step in the implementation process is an introductory meeting. Four key areas need to be addressed. The appointment of a System Manager who is appointed from your staff. This person should be familiar with computers and basic accounting principles. The System Manager will be TOMERON Systems' main contact with you and your people and will have the responsibility of becoming familiar with all aspects of the system and it's implementation. A review of your system requirements will provide an opportunity to introduce our Installer and Trainer to your System Manager, and review your requirements. An implementation schedule will be prepared, however, it will change throughout the installation to meet needs. Responsibilities must be assigned; data prepared and staff given adequate time to accomplish their tasks. The implementation of a computer system imposes additional workloads on your staff. Arrangements should be made by you to account for this. The physical environment will be reviewed and may require changes to assure a stable installation. You may need to order equipment stands, power and communication lines and cabling. Workflow and utilization must be considered to assure convenience and ease of access to information.
Installation of hardware and software is the second step of implementation. A functional schematic of computers, printers and applications will be completed by you and cable will be installed and terminated in preparation for hardware installation. Next computer hardware will be installed, setup and tested and finally a security definition with staff access rights will be prepared by you. NOTE: If hardware is not included in this proposal, the customer will be responsible for providing a stable hardware platform on which to implement the software. Hardware problems may result in additional costs.
III - SYSTEM DESIGN MEETING
The purpose of the meeting is to design data coding and software usage so that it will provide management with the information they need to run the business more effectively. We combine your understanding of your business, customers and inventory products with our understanding of how the system classifies, stores and retrieves data; together we design a system which will allow you to access your critical business information.
Training is vital and will take several meetings depending on the modules to be covered. Training focuses on applying the areas of the software that are critical to you. When we train, we work with data related to your business:
This step is largely the responsibility of the System Manager and staff. It involves the building of the data files, inputting accounting data and preparing the system to begin live operations. During this period, TOMERON Systems' support staff are available for telephone support. If ever in doubt, you are encouraged to call.
Daily operations of a complex system require the implementation of procedures to insure the integrity of the system. It should be noted that systems have bugs and that staff makes mistakes. It is the System Manager's responsibility to implement a program of checks and balances to insure that data entering the system is accurate and properly secured. TOMERON Systems will review this requirement with the System Manager.
Organizations have differing reasons for implementing a system. For most, the main reasons are the need to be more efficient, and the need to provide better service. TOMERON Systems assist their clients to achieve their goals both during initial implementation and throughout the life of the system through services provided under Software and Hardware Support Agreements.
TOMERON Systems makes available the following optional services:
* Implementation management
* Data organization, input and verification
* Integration of existing equipment and software
* Development of procedures and daily operations manuals
* Training of departmental and operation staff
* Financial statement formatting
* Price list matrix set-up
If at anytime during implementation you feel the need of additional help, do not hesitate to inquire about the above services.